In determining whether to trust and how much to trust someone we don’t know, we humans rely on several factors. If we don’t have access to information from others on someone’s reputation, we are often stuck with having to make a determination from being with that person. I find this subject a bit of […]
#18 Assessing Trustworthiness – Using Your Head Or Gut? Keep Reading »
Trust is a permeating and pervasive feature of relationships that often enters into conflict dynamics. I frequently hear from my mediation clients, “I don’t trust him.” What do they mean? In his important new book, The Truth about Trust, David DeSteno takes an adaptive perspective on trust. He says we trust because it is
#17 Betting On Trust Keep Reading »
You might be a manager speaking to subordinates, a coach talking to players, or a respected older sibling being consulted. When you have different priorities than others who you have some influence or control over, how do you work out differences? In every case your approach will lie somewhere on the continuum of telling
#16 Avoid a Pitfall: Be Transparent About Your Decision-Making Keep Reading »
You leave work and approach your car. Someone has tried to break in. You look around, but see no one. You feel angry and frustrated by the damage and inconvenience this will cause. You feel violated. Who was the person who did this? Why did he or she do it? If someone has
#10 Why Victims are Attracted to Offenders Keep Reading »
In his instructive books, Patrick Lencioni has written about the importance of conflict to team dynamics. He explains persuasively that trust allows for the conflict that is required in order to reach commitment, accountability, and maximum results. This post can be viewed as an expansion of the conflict function of a team in which
#1 Conflict and Creativity on Teams Keep Reading »
