differences

Team Health - image with medical person with Stethoscope

#91 Team Health Builds Conflict Competence

Team health means that the building blocks of an effective team are in place. Without team health I find that unproductive conflicts are more likely to arise. All in all, conflict competence will be constrained. Conflict competence refers to how well an organization, team, or individual responds to conflict in all its manifestations.  Below, I […]

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The importance of speaking up - photo of two birds, one chatting to the other

#89 The Importance of Speaking Up

Listening well is often considered the hallmark of effective communication in conflict dynamics, but speaking one’s mind well is also important. Meaningful communication always flows in both directions. Bernie Mayer discussed the importance of speaking up in Episode 6 of the On Conflict Podcast. Referring to himself, Bernie elevated the importance of speaking up: “The

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The existential reality of differences is the basis of conflict

#86 Differences: A Way to Understand Conflict

I find the notion of differences helpful in generating a universal understanding of what conflict is. In a marriage, one person might like to shop for vegetables, and the other for general groceries. One may prefer vacuuming and the other doing laundry. And so, shopping and household chores become divided by inclination and interest. We

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"He's A Liar" – Why People Say It When It's Not True

#85 “He’s A Liar” – Why People Say It When It’s Not True

Reporting false information is not always a lie. It is frequently due to errors of perception and memory that are described in the previous blog. Therefore, the statement “He’s a liar” is often factually incorrect. As often as not, people unknowingly rather than knowingly report false information. There is a rich irony here. To say

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photo: He's A Liar

#84 “He’s a Liar” – Why That’s Often Not True

He said something false… Others told us what he says is not true. We have documentation. We were there at the time and it didn’t happen that way. He’s trying to hide something, avoid responsibility, or unfairly advance his interests. It’s clear because what he is saying is not true, so he’s a liar. Right?

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#25 Highlighted Differences Result In Mediation Settlement

The watershed moments in which disputes are resolved are many and varied. Recently, the participants late in a mediation, deviated from my suggested way of proceeding. They expressed their frank and full dissatisfaction and dislike of each other. I was surprised by how such expressions late in the mediation seemed to facilitate settlement. This was a

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