In order to resolve a dispute, how much do you compete with the other party, treating him or her as an adversary? And, how much do you collaborate and work with him or her for your mutual benefit? Collaboration versus competition is a central quandary in dispute resolution.
#55 Is Full Collaboration An Illusion? Keep Reading »
High conflict calls for structure. You may not always stay within that structure. That’s OK. But you need a methodical framework to fall back on. The method below supports you in acting consciously rather than reactively. It enables you to manage the conversation constructively. Possessing and using such a framework is helpful in all conflict.
#29 A Methodical Framework For High Conflict Keep Reading »
Members of an effective team bring passion to their work. That passion results is strong points of view and contributes to the intensity of differences. When the differences are experienced as incompatible, which at times is inevitable, conflict is born. Effective team members therefore require an interpersonal tolerance to differences and a capacity to engage
#28 Relationship Repair On Teams Keep Reading »
Conflict may frighten you, or at the least, you find it unpleasant. Perhaps the last thing you would choose to do is to engage in conflict, and yet this is exactly what I encourage you to do in spite of the anxiety you may feel. Firstly, a few words about avoiding conflict because
#2 Seven Reasons to Embrace Conflict Keep Reading »
