resolution

Exploration-Oriented and Resolution-Oriented Questions

#83 Questions of Exploration and Resolution: Know the Difference

/ Leave a Comment / Communication /

In the previous blog, I wrote about enhancing collaboration with low advocacy questions. In this blog, we will have a look at the exploration- and the resolution-oriented pathways of questioning. When we ask a question in negotiation or a conflict interaction, we are frequently opening up a certain character of conversation with the other party. […]

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Encapsulating Conflict – How to Live with On-Going Conflict When You're at Your Wit's Ends

#78 Encapsulating Conflict – How to Live with Ongoing Conflict When You’re at Your Wit’s Ends

/ Leave a Comment / Conflict Engagement /

Some conflicts are not going away, and focusing on resolution may be counter-productive. I heard leading researcher John Gottman say in a plenary address that over 65 percent of marital conflict is never resolved. It’s how couples live and work with conflict that makes the difference. The same could be said of many other organizational,

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Gordon White
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