trust

"He's A Liar" – Why People Say It When It's Not True

#85 “He’s A Liar” – Why People Say It When It’s Not True

Reporting false information is not always a lie. It is frequently due to errors of perception and memory that are described in the previous blog. Therefore, the statement “He’s a liar” is often factually incorrect. As often as not, people unknowingly rather than knowingly report false information. There is a rich irony here. To say

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photo: He's A Liar

#84 “He’s a Liar” – Why That’s Often Not True

He said something false… Others told us what he says is not true. We have documentation. We were there at the time and it didn’t happen that way. He’s trying to hide something, avoid responsibility, or unfairly advance his interests. It’s clear because what he is saying is not true, so he’s a liar. Right?

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#65 Lack Of Trust: A Threat To Collaborative Negotiation And How To Get Past It

This is the second in a series of blogs exploring factors that can threaten collaborative negotiation. The previous blog examined tricks and power grabs; this one looks at lack of trust. In Getting to Yes, Fisher and Ury suggest that one can proceed in negotiation independent of trust. Counter-intuitively, they are saying that when either

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#22 Vulnerability on Teams

  High performance teams where the group achieves surprising levels of productivity are rare. The consultant Patrick Lencioni writes about five important team capacities: trust, conflict engagement, commitment, accountability, and results focus. When referring to trust, which he places at the foundation of a well-functioning team, Lencioni stresses the vulnerability face of trust. Vulnerability means

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#19 How Trustworthy Is That Person? Four Considerations

  In my first blog on trust I introduced five faces of trust. Integrity is probably the face of trust that we most often relate to.  It involves relying on people behaving and acting in the way that they present themselves to us. In The Truth about Trust David DeSteno makes four helpful suggestions regarding

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