Trust is a permeating and pervasive feature of relationships that often enters into conflict dynamics. I frequently hear from my mediation clients, “I don’t trust him.” What do they mean? In his important new book, The Truth about Trust, David DeSteno takes an adaptive perspective on trust. He says we trust because it is […]
#17 Betting On Trust Keep Reading »
You leave work and approach your car. Someone has tried to break in. You look around, but see no one. You feel angry and frustrated by the damage and inconvenience this will cause. You feel violated. Who was the person who did this? Why did he or she do it? If someone has
#10 Why Victims are Attracted to Offenders Keep Reading »
Collaboration can be described as a style of conflict engagement that seeks cooperation with the other party and strives to generate outcomes that benefit both parties in a maximum and balanced manner. Here is one of the frequent challenges presented by a conflict. How much do you compete with the other party trying
#9 Five Questions that Test Your Ability to Be Collaborative Keep Reading »
One of the most valuable and current books for a mediator is Bernie Mayer’s Staying with Conflict. One of the chapters covers the topic of conflict avoidance – the ways that people shy away from the conversations that would be beneficial for them. I am sure you can relate to avoiding someone you
#4 Criticism and Attacks can be an Avoidance Strategy Keep Reading »
Conflict may frighten you, or at the least, you find it unpleasant. Perhaps the last thing you would choose to do is to engage in conflict, and yet this is exactly what I encourage you to do in spite of the anxiety you may feel. Firstly, a few words about avoiding conflict because
#2 Seven Reasons to Embrace Conflict Keep Reading »
