task and process

#7 Empower the Effectiveness of Your Team with Process

  Tasks are what a team does to accomplish its objectives. Process is how the team goes about those tasks. Being an effective team depends as much on team processes as the capabilities of its membership. Process is particularly relevant in team meetings. Shifting to process requires two steps. We have to notice what is …

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#6 The Task and Process Approach to Team Communication

  One of the most important skills of conflict competence is understanding and making use of the difference between task and process.   We will continue to make use of the team meeting in an imaginary organization first introduced two weeks ago. Stephanie had begun to comment on a product concept. Fred cut her off …

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#5 Track Topics to Derive more Benefit from Team Conflict

  In last week’s blog we visited a team meeting in an imaginary organization. Stephanie had begun to comment on a product concept. Fred cut her off and launched into a brief attack against the quality and timing of her input. Last week’s main point was that such an attack or expression of personal criticism …

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