#70 Apparent Sympathy

Apparent Sympathy

When listening to people in conflict you will sometimes hear them sound sympathetic to the other party. Someone who has been speaking negatively about the other party may, at times, ‘switch gears’ and sound like they are feeling considerate towards the other party. What is this apparent sympathy about? First, … Continue reading

#25 Highlighted Differences Result In Mediation Settlement

The watershed moments in which disputes are resolved are many and varied. Recently, the participants late in a mediation, deviated from my suggested way of proceeding. They expressed their frank and full dissatisfaction and dislike of each other. I was surprised by how such expressions late in the mediation seemed to … Continue reading