#83 Questions of Exploration and Resolution: Know the Difference

Exploration-Oriented and Resolution-Oriented Questions

In the previous blog, I wrote about enhancing collaboration with low advocacy questions. In this blog, we will have a look at the exploration- and the resolution-oriented pathways of questioning. When we ask a question in negotiation or a conflict interaction, we are frequently opening up a certain character of … Continue reading

#78 Encapsulating Conflict – How to Live with Ongoing Conflict When You’re at Your Wit’s Ends

Encapsulating Conflict – How to Live with On-Going Conflict When You're at Your Wit's Ends

Some conflicts are not going away, and focusing on resolution may be counter-productive. I heard leading researcher John Gottman say in a plenary address that over 65 percent of marital conflict is never resolved. It’s how couples live and work with conflict that makes the difference. The same could be … Continue reading