#69 A Dialogue: Overcoming Mediation Resistance

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The dialogue below is fictitious, but it is based on an experience I had as a mediator. It illustrates how mediation resistance can manifest, for example over encountering the other party The context is a court mediation program in which the mediator does not have the opportunity to conduct pre-mediation … Continue reading

#54 Two Specific Ways To Make Use Of Your Defensiveness

Two Specific Ways to Make Use of Your Defensiveness

In the previous blog I wrote that remaining overly defensive is tantamount to turning one’s back on a growth opportunity. By considering the possible merit of the critical perspectives of others, we can integrate new ways of seeing ourselves and of seeing the world. In this blog I will explain … Continue reading

#53 Being Defensive Means Compromising Our Growth

Being Defensive Means Compromising Our Growth

In the previous blog I wrote about how most of us require a specific self-management practice in order to be effective in conflict engagements. But, being thoroughly non-defensive requires more than a self-management practice. It rests on an understanding of defensive reactivity that assigns to it a high level of … Continue reading

#52 Why You Need A Self-Management Habit

Why You Need A Self-Management Habit

By self-management I mean a highly practical and essential nuts-and-bolts practice that allows us to manage the defensive reactions we have in conflict interactions. When we are criticized or attacked we tend to reflexively defend ourselves. In order to be effective in conflict we have to be able to manage … Continue reading

#13 Preparing for Negotiation When There is Conflict

  In my previous blog I provided some questions that will help you prepare for any negotiation. The questions below are supplemental. They are additional preparatory questions to help you orient yourself and ground yourself when there are conflict dynamics in a negotiating relationship. These questions also deepen your preparation work. The … Continue reading

#2 Seven Reasons to Embrace Conflict

  Conflict may frighten you, or at the least, you find it unpleasant. Perhaps the last thing you would choose to do is to engage in conflict, and yet this is exactly what I encourage you to do in spite of the anxiety you may feel.   Firstly, a few … Continue reading