#9 Five Questions that Test Your Ability to Be Collaborative

  Collaboration can be described as a style of conflict engagement that seeks cooperation with the other party and strives to generate outcomes that benefit both parties in a maximum and balanced manner.   Here is one of the frequent challenges presented by a conflict. How much do you compete … Continue reading

#8 Are Conflict and Spirituality Connected?

  Cinnie Noble recently raised the topic of conflict and spirituality in her LinkedIn group, the Conflict Coaching Guild. This is a topic close to my heart and one I will likely return to in future posts. Through the lively discussion Cinnie started, I discerned a division in approaches to … Continue reading

#7 Empower the Effectiveness of Your Team with Process

  Tasks are what a team does to accomplish its objectives. Process is how the team goes about those tasks. Being an effective team depends as much on team processes as the capabilities of its membership. Process is particularly relevant in team meetings. Shifting to process requires two steps. We … Continue reading

#6 The Task and Process Approach to Team Communication

  One of the most important skills of conflict competence is understanding and making use of the difference between task and process.   We will continue to make use of the team meeting in an imaginary organization first introduced two weeks ago. Stephanie had begun to comment on a product … Continue reading

#5 Track Topics to Derive more Benefit from Team Conflict

  In last week’s blog we visited a team meeting in an imaginary organization. Stephanie had begun to comment on a product concept. Fred cut her off and launched into a brief attack against the quality and timing of her input. Last week’s main point was that such an attack … Continue reading

#4 Criticism and Attacks can be an Avoidance Strategy

  One of the most valuable and current books for a mediator is Bernie Mayer’s Staying with Conflict. One of the chapters covers the topic of conflict avoidance – the ways that people shy away from the conversations that would be beneficial for them.   I am sure you can … Continue reading

#3 Longing for the Enemy

Quote by Gordon White

“All of you undisturbed cities, haven’t you ever longed for the enemy’ begins Rainer Maria Rilke’s poem in translation from Das Stundenbuch. In David Whyte’s interpretation of the poem, Rilke’s walled, disconnected city is symbolic of the self which needs an enemy to break down its walls and reconnect. That … Continue reading

#2 Seven Reasons to Embrace Conflict

  Conflict may frighten you, or at the least, you find it unpleasant. Perhaps the last thing you would choose to do is to engage in conflict, and yet this is exactly what I encourage you to do in spite of the anxiety you may feel.   Firstly, a few … Continue reading

#1 Conflict and Creativity on Teams

  In his instructive books, Patrick Lencioni has written about the importance of conflict to team dynamics. He explains persuasively that trust allows for the conflict that is required in order to reach commitment, accountability, and maximum results. This post can be viewed as an expansion of the conflict function … Continue reading