#41 Understanding Others By Demonstration and Confirmation

Listening with the intention to understand is the most fundamental requirement for understanding others in difficult situations. But, maintaining this positive intention is challenging for a number of reasons. Foremost, an intention is abstract which makes it very difficult for most of us to monitor. Secondly, our internal reactivity to … Continue reading

#40 Dr. Semmelweis: The Complexity of Conflict Stories

In the last two posts, I wrote about Dr. Ignaz Semmelweis who ran into stiff opposition from the medical establishment in the 1850s for asking doctors to wash their hands between dissecting cadavers and assisting women in childbirth even when he presented convincing statistical evidence that the washing routine was … Continue reading