#8 Are Conflict and Spirituality Connected?

  Cinnie Noble recently raised the topic of conflict and spirituality in her LinkedIn group, the Conflict Coaching Guild. This is a topic close to my heart and one I will likely return to in future posts. Through the lively discussion Cinnie started, I discerned a division in approaches to … Continue reading

#7 Empower the Effectiveness of Your Team with Process

  Tasks are what a team does to accomplish its objectives. Process is how the team goes about those tasks. Being an effective team depends as much on team processes as the capabilities of its membership. Process is particularly relevant in team meetings. Shifting to process requires two steps. We … Continue reading

#6 The Task and Process Approach to Team Communication

  One of the most important skills of conflict competence is understanding and making use of the difference between task and process.   We will continue to make use of the team meeting in an imaginary organization first introduced two weeks ago. Stephanie had begun to comment on a product … Continue reading

#5 Track Topics to Derive more Benefit from Team Conflict

  In last week’s blog we visited a team meeting in an imaginary organization. Stephanie had begun to comment on a product concept. Fred cut her off and launched into a brief attack against the quality and timing of her input. Last week’s main point was that such an attack … Continue reading